Considerate Constructors Scheme Improving the image of construction
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Affected by works

Affected by works

Is a site or company
registered?

How to find out if a site or company working
near you is registered with the Scheme.

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Complaints
procedure

What happens when the Scheme receives a
complaint about a site or company?

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Monitoring registered
sites and companies

Read about how the Scheme's Monitors assess
and score a registered site or company.

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Affected by works

Any site or company registered with the Scheme should act considerately towards all those who are affected by the work.

Registered sites and companies are expected to deal in a considerate manner with any complaints or concerns resulting from the site’s or company’s activities.

Complaints received by the Scheme will be dealt with by the Scheme’s Public Liaison Officer who will mediate between the complainant and the relevant site or company manager until the matter has been satisfactorily resolved.

This film is intended to introduce the Scheme to neighbours living near a registered site or to any interested member of the public.