Any site or company registered with the Scheme should act considerately towards all those who are affected by the work.
Registered sites and companies are expected to deal in a considerate manner with any complaints or concerns resulting from the site’s or company’s activities.
Complaints received by the Scheme will be dealt with by the Scheme’s Public Liaison Officer who will mediate between the complainant and the relevant site or company manager until the matter has been satisfactorily resolved.
This film is intended to introduce the Scheme to neighbours living near a registered site or to any interested member of the public.
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Click here to download the Affected by Works film (in WMV format).
Click here to request a copy on DVD. Please include your contact details in the email.